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Study finds that new AI tools are highly hyped but not widely utilized

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The much-hyped artificial intelligence (AI) products like ChatGPT may not be as widely used as one might think, according to a recent survey conducted by the Reuters Institute and Oxford University. The study, which surveyed 12,000 people in six countries, including the UK, found that only 2% of British respondents use such tools on a daily basis.

Dr. Richard Fletcher, the lead author of the report, highlighted a “mismatch” between the hype surrounding AI and the actual public interest in it. Despite the attention and billions of dollars poured into developing generative AI features, the research indicates that these products have yet to become a routine part of people’s internet use.

Interestingly, the study found that young people, particularly those in the 18 to 24 age group, are the most eager adopters of AI technology. However, a significant portion of the public, including 30% of people in the UK, have not even heard of prominent products like ChatGPT.

The research also delved into public perceptions of generative AI’s impact on society. While most expect it to have a significant impact in the next five years, opinions on whether it will make society better or worse are divided. Optimism is higher for its use in science and healthcare, while concerns linger about its implications for news, journalism, and job security.

Dr. Fletcher emphasized the importance of nuanced discussions around AI, urging governments and regulators to consider the diverse perspectives and potential implications of these technologies. The findings were based on responses from participants in Argentina, Denmark, France, Japan, the UK, and the USA.

As the debate around AI continues to evolve, it is clear that public perceptions and adoption rates play a crucial role in shaping the future of these technologies.

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