BitForex, the now-defunct cryptocurrency exchange, has reassured users that it will continue to process withdrawals for those who still have assets on the platform. The exchange, which recently resurfaced after a five-month hiatus, cited significant workload and the need for verification as reasons for the withdrawal delays.
In a recent update, BitForex explained that they are handling withdrawals in batches and urged users to be patient as they work through the backlog. The exchange also mentioned that they are collaborating with other platforms, such as OKX and Binance, to address any asset freezes that may be affecting withdrawals.
BitForex’s return in July came after its team members were detained and investigated by Chinese authorities in Jiangsu Province. The exchange attributed its disappearance to these actions and apologized for the lack of communication. Despite the challenges, BitForex is now focused on finalizing operations and enabling users to withdraw their assets from the platform.
However, strict verification processes have been put in place to prevent scams, as the exchange discovered an influx of scammers claiming to help users withdraw their assets. This has led to frustration among some users, with one individual expressing difficulty in swapping assets on the platform due to compatibility issues with external wallets.
Overall, BitForex’s reassurance to users comes as a welcome update amidst ongoing withdrawal delays. The exchange continues to work towards resolving issues and ensuring a smooth process for users looking to retrieve their assets.
