Mohammed Sweirky, a technician for Paltel, the largest telecommunications company in Gaza, faced a difficult decision when he prepared to leave for a work trip in January to repair telecommunications infrastructure that had been destroyed in northern Gaza. Despite his family’s pleas for him not to go due to the ongoing fighting between Israeli troops and Hamas members, Sweirky felt compelled to help restore phone services for residents in need.
Since the start of the war, Sweirky’s job has become one of the most dangerous in Gaza, as Israel’s bombing campaign has severely damaged the telecommunications infrastructure in the region. Along with 50 engineers and technicians from Paltel, Sweirky has been working tirelessly to reinstate service in neighborhoods that have been without communication for days or even weeks.
The importance of restoring connectivity in Gaza cannot be understated, as blackouts have hindered Palestinians’ ability to call for help, report on events, coordinate aid delivery, and communicate with loved ones. The situation has forced some residents to find alternative ways to bypass the blackouts, but the need for reliable communication remains critical.
Despite the risks involved, Paltel technicians continue to work diligently to repair the damaged infrastructure. However, they have faced numerous challenges, including close calls with Israeli forces and tragic incidents resulting in the loss of colleagues. The ongoing conflict has made their mission even more perilous, but they remain committed to their work.
The road to rebuilding Gaza’s telecommunications network is long and arduous, with significant damage to be repaired and obstacles to overcome. The lack of access to essential equipment and materials has further complicated the restoration process, but efforts are being made to address these issues through discussions with Israeli authorities.
As Paltel technicians navigate the dangers of their work, they remain determined to fulfill their mission and provide vital communication services to the people of Gaza. Their dedication and resilience in the face of adversity are a testament to their commitment to serving their community, even in the midst of conflict and hardship.